UK ISDN & PSTN Switch-Off

We’re Here to Make Your Transition Simple

The UK’s traditional phone network is being switched off by 31 January 2027, as the country moves to faster, more reliable digital technology.

Openreach has already stopped selling new analogue and ISDN lines, which means every business will need to upgrade to modern, internet-based systems like VoIP.

If that sounds like a big change — don’t worry. We’re here to guide you every step of the way.

What This Means for Your Business

This isn’t just about your phones. Any service that relies on a traditional phone line could be affected, including:

  • Phone systems
  • Alarm systems
  • CCTV
  • Card machines (EPOS)
  • Fax machines

Without the right preparation, these services could stop working after the 2027 deadline.

The Good News? We Make It Simple

At Comms Provider, our priority is to make this transition as smooth and stress-free as possible.

We’ll guide you through everything — from understanding what you currently have, to recommending and implementing the right solution for your business.

How We Support You

1. We Review Your Setup

We’ll carry out a full audit of your existing services to identify exactly what needs to change.

2. We Recommend the Right Solution

Whether it’s VoIP, SIP trunking, or a fully hosted system, we’ll explain your options clearly — no jargon, no pressure.

3. We Upgrade Your Connectivity

We’ll make sure your broadband and network are ready to handle modern digital services reliably.

4. We Handle the Transition

From planning to installation, we manage the entire migration — minimising disruption to your business.

Modern Calling, Made Better

Telecoms has evolved — and so have call packages.

With CommsProvider, calls are included within your standard tariff. No bolt-ons, no unexpected costs — just simple, transparent pricing.

Why Act Now?

Although the final deadline is January 2027, migrations are already happening in phases. Providers are aggressively hiking analogue costs to force migration. Acting early means:

  • Escaping escalating analogue line charges
  • Avoiding last-minute disruption
  • Ensuring your systems are future-proofed
  • Staying ahead of forced migration timelines

Client Testimonials

Glen Wright
Glen Wright
Systems Development
Since joining Gemco in July 2025, I’ve had the pleasure of working closely with CommsProvider, and the experience has been excellent from day one. They provide hosting and support for our Wildix phone system, as well as managing our O2 and EE mobile contracts, all delivered with a consistently high level of professionalism and responsiveness. What really stands out is the strength of their team. Communication is always clear, issues are handled promptly, and there’s a genuine willingness to go the extra mile to ensure everything runs smoothly. It’s rare to find a supplier that combines technical expertise with such a personable and proactive approach. CommsProvider truly offer a “one-stop shop” — covering everything from office equipment and telephony to structured cabling, internet connectivity, and more. Having a single, reliable partner across these areas has been incredibly valuable. I would have no hesitation in recommending CommsProvider to any organisation looking for a dependable and knowledgeable provider. Give them a try — you won’t be disappointed.
Andrea Todd
Andrea Todd
Account Manager
We’ve been working with Comms Provider for several years now, and their service has always been excellent. They are reliable, responsive, and consistently go above and beyond to support our business needs. Nothing is ever too much trouble, and any queries or issues are dealt with quickly and professionally. It’s rare to find a company that maintains such a high standard of care over such a long period, and we truly appreciate their commitment to great customer service. Highly recommended to anyone looking for a dependable communications partner.
M Dalton
M Dalton
10/10 would 100% recommend! Having dealt with Commsprovider for around 12 months, I cant compliment them more highly on there customer service and technical experience. Having had a major problem with our phone system, following a change of broadband provider, the support we received was excellent and the staff went above and beyond the call of duty. They are the first people I go to for advice and have worked closely with me during various projects and we have always had a great outcome.
Christina Bell
Christina Bell
Great, seamless and proactive service. I highly rate them! Comms Provider were our existing supplier when we acquired our business and have proved to be a proactive supplier who is a pleasure to deal with. Willing to go above and beyond to offer great service and make my life as easy as possible. Thank you!
Nick James
Nick James
We have recently moved over to CommsProvider, whilst we've had "teething problems" my experience so far has been really good. Excellent communication and knowledge.
JR
JR
I have worked with Commsprovder since 2010 I have worked with Commsprovder since they first started. The commitment to our account, knowledge and advice has always been first class. Response to any issue, although these are few and far between, is always prompt and followed through until a solution is found. All the staff are very approachable and committed to providing excellent service.
Harriet Mears
Harriet Mears
They are always quick to respond and… They are always quick to respond and answer any questions or assist with any issues
Richard Cleaver
Richard Cleaver
I know nothing about mobile phones I know nothing about mobile phones, but found myself dealing with them at the company I work for. The help and patience I have received from Commsprovider has been exceptional. They strive to find the best deal and back it up with excellent after sales service. Brilliant company.

Let’s Get You Ready

You don’t need to navigate this change alone.

Whether you’re just starting to explore your options or ready to upgrade, we’re here to help you every step of the way — with honest advice, reliable solutions, and ongoing support.

 

Get in touch today to start your migration with confidence.